Refund Policy

We hope you will be pleased with your purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within seven days of receipt of the goods.

Goods must be returned in their original packaging (i.e. Tube for prints or bubblewrapped). Send returns to:

The Barbara Stanley Gallery
279 Upper Richmond Road
London, SW15 6SP
England

If the returned print is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 50% of the original selling price from the refund amount. This does not affect your statutory rights*.

Refunds can only be made to the original card of purchase. Refunds to a card other than the original can only be processed under the following circumstances:

• The original account no longer exists
• The original account details have expired
• The order has been placed exclusively with gift vouchers
• The recipient requires a credit

Delivery charges
We will refund your original delivery charge when a product is faulty or damaged.

*None of the above conditions affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations please see our Terms & Conditions. (Click here for Terms and Conditions)